Voice isn't the only channel.
Run WhatsApp campaigns with the same AI-powered logic as your voice agents. One platform, every channel.
From first message to booked meeting
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WhatsApp Business API
Send and receive messages at scale via the official WhatsApp Business API. Approved templates, session messages, and AI responses.
AI-powered conversations
The same AI that runs your voice agents handles WhatsApp threads โ answering questions, qualifying leads, booking meetings.
Voice + WhatsApp sequences
Build multi-touch journeys: start with a voice call, follow up with a WhatsApp message, escalate to human if needed.
Template management
Create and manage WhatsApp message templates. Get approval status, track delivery, and A/B test messages.
Unified inbox
All conversations โ voice call transcripts and WhatsApp threads โ in one searchable dashboard.
Compliance by default
Opt-out handling, consent tracking, and message frequency limits enforced automatically.
Frequently asked questions
Do I need a separate WhatsApp Business account?
You need a WhatsApp Business API account, which Agoralia helps you set up during onboarding. We connect to the official Meta Business API โ not unofficial workarounds โ so your account is fully compliant and supports high-volume messaging.
Can I combine voice calls and WhatsApp in the same campaign?
Yes. Agoralia's Journeys feature lets you design multi-touch sequences that mix channels. For example: call on day 1, send a WhatsApp follow-up on day 3 if no answer, then a second call on day 5. Each step is triggered automatically based on the outcome of the previous one.
What types of WhatsApp messages can I send?
You can send template messages (pre-approved by Meta for outbound use), session messages (free-form replies within 24 hours of a user message), and AI-generated responses in live conversations. All templates are managed directly within the Agoralia platform.
How does the AI handle WhatsApp replies?
When a contact replies to a WhatsApp message, the same LLM-powered AI that handles voice conversations takes over. It can answer questions, qualify the lead, book meetings, and hand off to a human agent if the conversation requires it โ all in the same thread.
Is WhatsApp messaging compliant with GDPR?
Yes, when used correctly. Agoralia enforces opt-in requirements, tracks consent per contact, and handles opt-outs immediately. We only send template messages to contacts who have explicitly consented, and session messages only in response to inbound contact.
Start WhatsApp campaigns
Run WhatsApp campaigns with the same AI-powered logic as your voice agents.
Start WhatsApp campaigns