Win back dormant customers.
Reactivate lapsed customers with personalized AI outreach in their language โ at a fraction of the cost of a human team.
Customer Re-engagement
Personalized from CRM data
The agent uses the contact's history โ last purchase, last interaction, preferred product โ to make the call feel personal.
Native language per contact
Each contact is called in their language, with the right cultural tone โ no generic scripts.
Win-back offers
The agent can present a specific offer, discount, or update โ and record the response for your team.
Segments by inactivity
Target contacts by months since last purchase, deal stage, or any CRM field โ automatically.
Automatic follow-up journeys
If the contact shows interest, a WhatsApp or email follow-up is triggered immediately.
Full compliance coverage
Re-engagement campaigns respect opt-out lists, consent requirements, and quiet hours in every target country.
Frequently asked questions
How does the agent know what to say to each contact?
It pulls data from your CRM โ last purchase, product used, last interaction date โ and builds a personalised opening based on that context.
How do I define 'dormant'?
Any CRM field works: days since last order, deal stage, last login date. You configure the segment filter when building the campaign.
Can the agent present a specific discount or offer?
Yes. You can set a win-back offer per campaign โ the agent presents it naturally during the conversation and records the response.
What if the contact asks to be removed?
The contact is added to your DNC list immediately and will not be called again. This is enforced automatically across all future campaigns.
See a demo
Reactivate lapsed customers with personalized AI outreach in their language โ at a fraction of the cost of a human team.
See a demo