Keep every customer. After every sale.
AI agents run personalised follow-up sequences after every purchase โ onboarding check-ins, satisfaction calls, and upsell triggers โ automatically.
Post-Sale Follow-Up
Automated onboarding sequences
After purchase, the agent calls at day 3, 7, and 14 to check setup progress, answer questions, and unblock friction.
Satisfaction check-ins
Conversational CSAT calls that feel personal โ not generic survey emails. Higher response rates, richer feedback.
Upsell and cross-sell triggers
When a customer shows satisfaction or growth signals, the agent introduces relevant upgrades naturally.
Escalation routing
If a customer expresses issues or churn signals, the call is flagged and routed to a human CS rep immediately.
Multi-channel follow-up
Sequences combine phone calls, WhatsApp messages, and emails โ each channel at the right moment.
CRM sync on every touchpoint
Every follow-up outcome, sentiment score, and upsell flag is written back to your CRM in real time.
Frequently asked questions
How do I configure the follow-up schedule?
You define the trigger (e.g. deal closed in CRM) and the sequence timing. Day 3, 7, and 14 are defaults โ fully customisable per product or segment.
What happens if a customer is unhappy?
The agent detects negative sentiment during the call and escalates automatically โ routing to a human rep with the full call transcript and context.
Can it handle upsell conversations?
Yes. When a customer shows strong satisfaction or mentions growth needs, the agent introduces relevant upgrades naturally and logs intent for your sales team.
Does it work alongside my existing CS team?
It augments your team โ handling all routine touchpoints automatically and escalating only the conversations that need human attention.
See a demo
AI agents run personalised follow-up sequences after every purchase โ onboarding check-ins, satisfaction calls, and upsell triggers โ automatically.
See a demo