Higher response rates than email. Always.
Collect NPS, CSAT, and qualitative feedback through natural phone conversations — not forms nobody fills.
Survey & Feedback
Conversational surveys
Instead of a 10-question form, the agent has a natural 2-minute conversation that extracts the same data — and more.
NPS & CSAT auto-scoring
Scores are extracted from the conversation and calculated automatically — no manual input.
Open-ended insights
AI analyses free-form responses for sentiment, recurring themes, and actionable feedback at scale.
Post-event or post-purchase
Trigger surveys automatically after a meeting, delivery, or support case closes — from your CRM or webhook.
Export to your BI tool
Results export to CSV or push via webhook to Notion, Google Sheets, or any data warehouse.
Multi-language surveys
Surveys run in the respondent's language automatically — improving response quality and completion rate.
Domande frequenti
How does a phone survey compare to a form?
Average completion rate is 3x higher. People are more willing to answer verbally than fill a form — and open-ended answers are richer.
How is the NPS score calculated?
The agent asks the standard 0–10 question naturally in conversation. The score is extracted and aggregated automatically in your dashboard.
Can I trigger surveys from my CRM?
Yes. Any webhook or CRM automation can trigger a survey call — on deal close, post-support, or any other event you define.
How do I access the results?
From the Agoralia dashboard, or via CSV export. Results can also be pushed to Google Sheets, Notion, or any webhook endpoint.
See a demo
Collect NPS, CSAT, and qualitative feedback through natural phone conversations — not forms nobody fills.
See a demo